ABOUT US
Lily Krueger is a licensed massage therapist and soon-to-be licensed esthetician based in Springfield, MO, with over five years of dedicated experience in bodywork and wellness. As the owner and operator of Ox & Moon Studio, Lily specializes in therapeutic massage, facial massage, and lash extensions, offering a holistic approach tailored to each client’s unique needs. Her integrative techniques are rooted in structural anatomy, myofascial release, lymphatic drainage, empathy, and professionalism, ensuring a relaxing and rejuvenating experience that promotes self-care and well-being. Whether you’re seeking relief from tension or a moment of tranquility, Lily is committed to helping you achieve a balanced and revitalized state of mind and body.
CANCELLATION POLICY
At Ox & Moon Studio, I strive to provide the highest level of service to my clients. To ensure fairness and efficiency in my scheduling, I have implemented the following cancellation fee policy: 1. Cancellation Notice: Clients are required to provide at least 48 hours' notice for cancellations or rescheduling of appointments. 2. Cancellation Fees: - If a cancellation is made within 48 hours of the scheduled appointment, a cancellation fee of 50% of the service fee will be charged. - In the event of a "no call, no show," meaning the client fails to arrive for the scheduled appointment without notifying me, a fee of 100% of the cost of the service will be charged. 3. Payment: Cancellation fees will be processed to the payment method on file. I appreciate your understanding and cooperation in helping me manage my schedule effectively. Should you have any questions regarding this policy, please do not hesitate to reach out. Thank you, Lily Krueger, LMT, LE 417-365-5667